null

Shipping & Returns



Returns Policy

You may return most new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

USA SHIPPING INFORMATION

The shipping days estimate is based on how far you are located away from Orangr County, California. Below is information about shipping methods and transit times. Shipping / Handling Cost: Depends on Weight/Number of Items Ordered.

 

 

 
  • Best Value (2-9 business days)

If Best Value is selected at checkout we will ship your order via USPS Mail Innovations with Tracking and Insurance included. Standard delivery times are 2-6 business days. Deliveries to Alaska, Hawaii, and APO/FPO boxes may take slightly longer.  Alaska and Hawaii is 3-6 days.

  • PURCHASE OF ANY OTHER BRAND THAN PECS FROM OUR SITE (Estimated 15 days deliver)

If Best Value is selected at checkout we will ship your order via USPS Mail Innovations with Tracking and Insurance included. Standard delivery times are 2-6 business days. Deliveries to Alaska, Hawaii, and APO/FPO boxes may take slightly longer.  Alaska and Hawaii is 3-6 days.